Chanel interview

Early Feb, I received an invitation from Chanel on a customer interview by a private consultant company. Before then, I need to take some photos on my stuffs, like clothes, bags and accessories that I wear on weekdays and weekends and how to match with Chanel bags (luckily I still kept one after the H addiction).

As a coutesy, Chanel sent me flowers days before the interview.

The interview was on Sunday afternoon at Chanel VIP room at Landmark Mandarin Oriental hotel. A huge portrait of CoCo Chanel right after the entrance.

 

I ordered a XL raspberry macaroon with Valrhona hot chocolate as tea coz the interview lasted for 1.5 hour.

Indeed, it's more like a sharing session on what Chanel customer (me, though I seldom buy lately) is like and any opinion/comment is welcomed. Questions being asked like
- shopping habit and spending pattern
- Chanel experience and Chanel products I own
- comments on Chanel customer service (I did scold on the SA on their arrogant attitude)
- comments on customer serivice on other brands and department stores (like H, Celine, Lane Crawford)
- feedback on latest products like bags, clothes etc, and whether any intention to buy them

After the chat, the consultants and I visited the shop and gave comments on real products, also whether the display catches my attention etc.

A Chanel no.5 perfume is the gift as a token of appreciation after this interview.

I don't mind having such interview again if there's nice gift next time... =)